Melbourne – 12th January, Myriad IT is pleased to announce that Carl Wills has recently joined its managed services team as Client Services Manager.
This position has been newly created to support the rapid expansion Myriad IT has seen in its managed services business over the past few months. In the role, Carl will be responsible for client relationship management, implementing processes to support and drive business growth as well as oversight of the expanding support team. He will also be partnering with Myriad IT clients to develop solutions that evolve with business and maximise business benefits for clients.
Carl joins Myriad IT from Intergen (New Zealand) and brings a wealth of experience in building business processes, analytical troubleshooting, and case, incident and service level agreement management.
“The appointment of Carl to the new role of Client Services Manager underscores Myriad IT’s commitment to ensuring our clients receive the highest level of service in an environment of rapid growth”, said Marcus Simkin, Chief Executive Officer, Myriad IT. “It will enable Myriad IT to build effective long term partnerships with clients, developing and maintaining solutions across the entire system lifecycle”, Mr. Simkin said.
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